PROGRAM / PROJECT MANAGEMENT
/ ASSESSMENT
Have a troubled project or want to improve your delivery and returns? We can help you identify improvement areas, deliver a recovery or improvement plan and help you with the plan implementation to make sure you stay on track.
/ PROCESS OPTIMIZATION
Are your project management processes disjointed or not producing the results that you want? Is your organization in disarray as roles and responsibilities are not clear? We can help you develop and streamline your processes and organization throughout the entire project lifecycle to avoid duplication and gaps while providing transparency, governance and collaboration.
/ SYSTEM IMPLEMENTATION
Have multiple systems that don’t deliver what you need? Is your system not fully utilized? Process automation via system is key to successful project delivery. Organizations spend millions on implementations which many fail or don’t meet their full potential. We can help you optimize and automate full spectrum of project management processes such as schedule, cost, contract, risk, safety and quality.
/ CHANGE MANAGEMENT
Going through a major organizational or process change? Regardless of how good the change is for the organization; effective change management will play a key role in determining how the change is received and whether it is successful and lasting. We can guide you to make sure you get the most return from your investment for change.
CONTRACT / CLAIMS MANAGEMENT
/ CONTRACTS
Do your contracts align with your project management processes? Misalignment leads to claims, delays and overruns. The contract is a tool describing how to manage the project and allocate risks and responsibilities between the parties. We can work with your legal team to make sure your contract is in harmony with your processes; and risk and responsibilities are allocated based on your organization and risk tolerance.
/ CLAIMS
More than 1/3 of all projects end up in a dispute.* Dispute is bad business with no winners. Dispute first starts with a risk. If the risk is not correctly identified and mitigated, it turns into an issue. If the issue is not managed properly, it can turn into a claim. If the claim is not resolved early, it can turn into a dispute. Earlier you stop this progression, less money you spend and less adverse impact on the project. We can help you prevent or resolve claims to make sure your project stays on track.
/ SETTLEMENTS
Is relationship with your counterpart so contentious that you are only communicating via letters? Claims can strain relationship and negatively impact project. Early settlement helps restore the relationship and reverse the impact. Also, settlement does not have to be zero-sum. We can help you structure settlements, where both parties can achieve their objectives with some compromise.
/ MEDIATION
Are you looking for a fast and inexpensive way to resolve disputes? Mediation is the way to go. Also, settlement terms at mediation are determined by the parties and not imposed by an arbitrator. Our AAA-trained mediator with global understanding of the contract, commercial and technical issues can help you mediate your complex construction disputes successfully.
/ EXPERT TESTIMONY
As an engineer and a CPA with extensive industry experience, Bilge testified in international construction disputes as both schedule and cost expert. She also co-authored construction claims chapter of Litigation Services Handbook, the Role of the Financial Expert. She has conducted productivity analysis in numerous complex claims to analyze schedule and cost impact.
*www.constructionclaimsmonthly.org